💰 More money
No traffic, no need for a parking spot, no fuel costs. Light electric vehicles mean faster deliveries and up to 15% more income for you.
😎 Less stress
With Move you have everything in the package: a rental, repairs and full maintenance, availability of an additional battery for extended range.
🆒 Vehicles designed for couriers
Our e-bikes and e-scooters designed for efficient and comfortable riding for many hours. They are light, fast and very durable, which you will not find in any store.
🦸🏻♀️ Always there for you
We speak your language (EN, PL, UA, RU) and are always happy to answer your questions via Facebook, on Telegram and by E-mail.
1️⃣ Sign up
Choose your vehicle type, fill in the sign up form and pay. Your vehicle will be reserved and waiting for you at our hub.
2️⃣ Pick up the vehicle
Come visit our hub to pick up your vehicle. We release the vehicle and train you on how to operate it.
3️⃣ Enjoy the ride
A flat tire, broken light or poor brakes? We will repair any fault in our hub or we will provide you with a replacement vehicle so you always have spinning "wheels", all included in the price.
The minimum rental period is one week. You only rent when you need it.
1. In which cities are Move e-bikes / e-scooters available?
At the moment, our electric vehicles are only available in Warsaw, but we have ambitious plans, so expansion across Poland can be expected soon.
2. Where can I pick up the reserved e-bike / e-scooter?
In Warsaw, vehicles are released at our hub at ul. Wolność 2, in Wola.
3. Is a deposit required to start the rental?
4. Can I pay for the rental in cash?
No, we only accept Mastercard, Visa, ApplePay and Google Pay cashless payments.
5. When does my rental start?
Your rental begins as soon as you pick up your vehicle.
6. Will I receive training in vehicle operation?
Yes. Upon the release of the vehicle, training in its operation will be carried out.
7. How many kilometers can you travel with a fully charged battery?
The distance you can cover on one full battery is approximately 65 km on an electric bike and approximately 50 km on an electric scooter.
8. How fast does an e-bike / e-scooter go?
The e-bike has a top speed of 25 km / h.
The e-scooter has a top speed of 55 km / h.
But remember about the speed limits in road traffic! :)
9. How long does it take to charge the battery on the e-bike?
In just three hours, the battery will be charged to approx. 80%. It only takes five hours to fully charge the battery.
10. What happens if an e-bike or e-scooter is stolen?
No worries! First of all, you should report the theft as soon as possible via E-mail, Facebook or Telegram. We will make every effort to find the stolen vehicle using GPS and police. Shortly after we will provide you a replacement e-bike or e-scooter.
11. Is driving license required to drive an e-scooter?
Yes, if you were born before January 19, 1995 or you have a moped license.
No, if you were born after January 19, 1995 and do not have a moped license.
12. Do you accept foreign driving license for driving e-scooters?
Yes. For more information, please refer to our Terms & Conditions.
13. How can I update my payment details?
You can add or update your payment details by logging into the Customer portal.
14. I have noticed a vehicle fault, what should I do?
If you notice a punctured tire, loose bolts, chain problems or disturbing noises - visit our hub for a pit stop. We will try to repair your vehicle immediately. If we are not able to do it right away - we will provide you with a replacement vehicle.
15. What is the notice period to cancel the rental?
We offer the most flexible rental of e-bikes and e-scooters in Warsaw. You can cancel your rental whenever you want. Upon cancellation, you'll pay until the end of the current billing period.
16. I have canceled my rental through the Customer Portal, what next?
After giving the notice of termination, please deliver the vehicle to the hub before the end of the current billing period.
17. What is the price of rental of additional e-bike battery?
The price of an additional e-bike battery rental is 45 zł / week.
18. Do you have any other questions that are not in the FAQ?
Write to us at email@example.com. You can also chat with us via Facebook or Telegram, from Monday to Friday from 10:00 to 18:00.